2.9 Shortcuts
You can perform certain functions using shortcuts.
Mac users must press the Command key (Cmd) 
instead of "Ctrl" for the shortcuts.
instead of "Ctrl" for the shortcuts.General shortcuts (Enreach Contact Desktop is active but in the background)
|
Action
|
Shortcuts
|
|---|---|
|
bringing Enreach Contact Desktop to the foreground
|
Ctrl + Alt + C
|
|
bringing Enreach Contact Desktop to the foreground and answer an incoming call
|
Ctrl + Alt + A
|
|
bringing Enreach Contact Desktop to the foreground and rejecting an incoming call
|
Ctrl + Alt + H
|
Call control on incoming call (Enreach Contact Desktop in foreground)
|
Action
|
Shortcuts
|
|---|---|
|
Answer incoming call
|
Ctrl + Alt + A
|
|
Reject incoming call
|
Ctrl + Alt + H
|
|
Transfer incoming call to a contact (without consultation)
|
Ctrl + Alt + F
|
|
Start transfer without consultation
|
Ctrl + Alt + B
|
|
Forward incoming call to your voicemail
|
Ctrl + Alt + V
|
Call control on active call (Enreach Contact Desktop in foreground)
|
Action
|
Shortcuts
|
|---|---|
|
End a call
|
Alt + H
|
|
Switch end device
|
Alt + D
|
|
Hold Switch
|
Alt + P
|
|
Transfer to a contact (opens the options for selecting the transfer type)
|
Alt + F
|
|
Start transfer with consultation
|
Alt + C
|
|
Confirm transfer after consultation
|
Alt + T
|
|
Start transfer without consultation
|
Alt + B
|
|
Start or merge audio call with 3 participants
|
Alt + M
|
|
Toggle between calls during consulted transfer
|
Alt + Up arrow or
Alt + Down arrow
|