3.8.1 Numbering plans
You can manage accessibility in your company using the numbering plans option. In a numbering plan, your organization’s phone numbers can be linked to internal extensions to route incoming calls in a controlled manner. By setting up time configurations linked to numbering plans, you can automatically manage how and at what time your organization can be reached.
To make changes in numbering plans
1 Click on Settings in the menu.
2 Select Numbering plans.
3 If applicable, select the numbering plan scheme for which you want to make changes.
 
If your organization provides only one numbering plan scheme, this step will be skipped.
 
*The available numbering plans of the selected numbering plan scheme are displayed, as well as the type of activation and the currently active numbering plan.
4 Select an available numbering plan or select Use timetable.
5 Click on Save.
*The changes in the numbering plan are saved and the numbering plan scheme becomes active.
 
To access the options in numbering plans in Enreach Contact Desktop, users must have the Time Configuration permission. This permission can be granted by an administrator in the operator web portal. For more information, refer to the Managed Voice 3 manual.
 
Possible types of activation
Depending on the selection you have made, you have various options for making changes to the numbering plan. The type of activation is displayed in green when you select a numbering plan scheme.
Display
Explanation
Plan is activated by timetable
The numbering plan is activated according to a configured timetable.
Deactivate by manually selecting another numbering plan.
Plan is activated manually
The numbering plan was activated manually. You can select another numbering plan or use the "Use timetable" option.
Plan is activated by holiday table
The numbering plan can only be activated and deactivated in the operator web portal. For more information, refer to the Managed Voice 3 manual.