3.8.6 Colleagues list settings
You can specify which action Enreach Contact Desktop will perform when you click on a colleague in the contact list. You can filter the information that will be displayed.
To set the Colleagues list settings
1 Click on Settings in the menu.
2 Select Colleagues list settings.
3 Select the desired setting:
Option
Explanation
Show groups
Click the check box to enable or disable the display of groups in your contact list.
Show queues
Click the check box to enable or disable the display of Queues in your contact list.
4 Click on Save.
*Your settings are saved.
To set the option “Click on a colleague in the list to”
1 Click on Settings in the menu.
2 Select Colleagues list settings.
3 Select one of the following options from the drop-down list:
*Expand tile
*Call user ext
*Open chat
4 Click on Save.
*Your settings are saved.