help • 5 Configuring Swyx Mobile • Connection type
5.1 Connection type
Setting
Explanation
Server
Here you can change the preconfigured server addresses.
Starting with version 3.1.0, manual server selection during login is no longer required, as the server is predefined by the administrator. You can change the server addresses under Settings only after a successful login.
There are differences here between existing and new customers.
Migration of existing customers
*Existing customers with two servers
Existing users who already use the app and have configured both servers (internal and external) will see the Automatic mode in the server selection under Settings.
In this case, the existing configuration remains unchanged and the app’s behavior stays the same.
*Existing customers with only one server
For existing users who have configured only one server (internal or external), the configured server is automatically shown as active in the server selection under Settings.
In this case, the selection cannot be changed because only one server is available.
New customers and initial configuration
*New customers with two servers
If both servers (internal and external) are configured, the connection is set to the external server by default.
*New customers with one server
If only one server (either internal or external) is configured, the connection is automatically established with that server.
In this case, the selection cannot be changed.
 
With this change, the external server is set as the default connection. This simplifies configuration, minimizes errors, and improves connection stability.
We recommend always using the external server whenever possible.