4.1 Incoming call
If you receive a call, a call is forwarded to you, or a call is received by a group of which you are a member, an Incoming Call pop-up window appears containing the caller's contact information.
To answer a call
1 When you receive an incoming call, click the icon in the pop-up window or on the toolbar.
*You can now make calls to your call partner via the integrated input and output devices or via a headset.
 
Privacy group members can see the status of other members in the list and answer a call on their behalf.
 
To reject a call
1 When you receive an incoming call, click the icon in the pop-up window or on the toolbar.
*The call attempt is interrupted immediately.
To mute the ringtone on an incoming call
1 When you receive an incoming call, click the icon at the upper left of the pop-up window.
*The ringtone is muted.
Incoming calls from Outlook or Google contacts
With Microsoft and Google integration, incoming calls from one of your Outlook or Google contacts are displayed with names in Enreach Contact Desktop.
For further information see also 3.8.5 Integration settings.
To forward an incoming call to your voicemail
You are receiving a call.
1 Click on .
*The call is immediately forwarded to your voicemail.